Refund & Cancellation Policy
Last updated: [DD Month YYYY]
We want every learner to start with confidence. Here is how cancellations, transfers and refunds work.
1. Cancellation before the batch starts
Cancel [X] or more days before the start date for a [X]% refund. Cancellations within [X] days of the start date get a [X]% refund.
2. After the batch starts
Fees are not refundable once classes begin. You may transfer once to a later batch of the same program within [X] months.
3. If we cancel or reschedule
If we cancel a batch or change its dates, you can choose a full refund or a free transfer to another batch.
4. How to request
Email [REFUNDS EMAIL] with your enrollment ID. We confirm within [2] working days.
5. Refund timeline
Approved refunds are credited to the original payment method within [5–7] working days.
6. Institutional and corporate programs
Programs bought by colleges or companies follow the terms in their agreement with us.